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All students must arrive to school in full school uniform. Daily checks will be taking place.
Our school day commences at 09:00. Students may arrive from 08:30

Regular school attendance is essential for all of our students to make good progress, achieve their potential and consequently have better life chances. Every student at The Heights Burnley, in line with the Government’s expectations, is expected to maintain an attendance level of 95% and above. It is the responsibility of everyone in our school community- parents, pupils, staff and governors to ensure they achieve this.


If a student had:

98% attendance = less than 4 days absent from school
95% attendance = less than 10 days absent from school
90% attendance = 4 weeks absent from school
85% = 5 1/2 weeks absent from school
80% = 7 1/2 weeks absent from school


We appreciate that children are unwell from time to time and that there can be exceptional circumstances for absences, but we ask that parents think carefully about keeping your child out of school as there are clear links between attendance and achievement.

Attendance and Welfare Team


Vicky Allen

Attendance & Family Liaison Officer

Omar Rafiq

Assistant Headteacher for Pastoral & DSL

Senior Leader for Attendance

Our attendance Team is supported by the wider School’s pastoral and safeguarding team, who meet on a nightly basis along with the DSL, Deputy DSL and Behaviour Lead. Our Attendance Team works closely with East Lancashire Inclusion Team to support and tackle pupils with poor attendance.



Daily absence procedures

If your child is off for any reason we ask that you contact the school to let us know the reason. Telephone: 01282 882150. If we have not heard from you by 9.15 am our Attendance Officer (Vicky Allen) will ring to ascertain the reason for absence.


Leaving School Site

All pupils must be on the school site at all times during the school day unless there is a specific reason for leaving.  If you need to leave school to see the doctor or dentist (for example) you must bring a letter from your parent/carer. Ideally these appointments should be arranged outside of school hours.  You will need to show this note to your teacher at the start of the lesson and then again at Reception when you leave.  You will also need to sign out at Reception.

If you return to school from an appointment you must sign in at Reception before going to lessons.  You should provide a note the day before for appointments which are first thing in the morning. If you cannot provide a note for attending an appointment or your parent/carer does not notify the school, your attendance may be unauthorised.


Attendance & Family Support

Our Attendance and Family support team are dedicated to supporting pupils and their families, Vicky Allen, our Attendance Officer is out in the community supporting and visiting families.

Our Attendance Team works closely with our Safeguarding Lead to signpost families to local support agencies and professionals to ensure they seek and gain the right support during times of crisis and needs. Alongside the Schools Mental Health and Wellbeing Team, we are able to signpost pupils and provide support for pupils and their families to break down barriers to poor attendance.


5 Stages of Attendance Intervention

Intervention 1 – Attendance below 90%. Letter to parents/carers to inform them of monitoring their child’s attendance.

Intervention 2 – Attendance below 75%. Letter to parents/carers to inform them of pupil intervention. Pupil’s will meet with the attendance team to discuss absence and be given targets to work towards. 

Intervention 3 – Attendance below 70%. Letter to parents/carers to attend a parent meeting in school.

Intervention 4 – Attendance below 50%. Letter to parents/carers to inform of referral to Local Authority/Children’s Social Care if we are not aware of any circumstances regarding the low attendance.

Intervention 5 –  Non-attendance and no contact from parents for a period of 5 days will result in a child missing from education (CME) form being submitted to the local authority who will conduct an investigation.